Shipping and Delivery Policy - Pinnacle Premium Pediatric Clinics Network
Section 1: Introduction
1.1. Welcome to the Shipping and Delivery Policy of Pinnacle Premium Pediatric Clinics Network ("Clinics"), operated by Bharath HealthCare Laboratories P LIMITED ("Company").
1.2. This Shipping and Delivery Policy outlines the terms and conditions governing the shipping and delivery of products and documents related to the services offered by the Clinics ("Services").
Section 2: Shipping Methods
2.1. The Clinics may use various shipping methods to deliver products and documents, including courier services, postal services, or any other reliable delivery method.
Section 3: Shipping Destinations
3.1. The Clinics offer shipping and delivery services within the geographic regions specified by the Company. Please check the availability of services in your location.
Section 4: Shipping Charges
4.1. The shipping charges, if applicable, will be clearly communicated to users at the time of availing the Services.
Section 5: Delivery Timeframes
5.1. The estimated delivery timeframes for products and documents will be provided to users at the time of order placement.
Section 6: Delay in Delivery
6.1. The Company shall make all reasonable efforts to ensure timely delivery of products and documents. However, unforeseen circumstances may cause delays, and the Company shall not be liable for such delays.
Section 7: Shipment Tracking
7.1. For shipments with tracking services, users will be provided with tracking information to monitor the status of their delivery.
Section 8: Delivery Address
8.1. Users are responsible for providing accurate and complete delivery addresses. The Company shall not be responsible for non-delivery due to incorrect or incomplete addresses.
Section 9: Delivery Confirmation
9.1. Upon successful delivery, users may receive delivery confirmation via email or any other communication method as deemed appropriate by the Company.
Section 10: Non-Delivery or Lost Shipments
10.1. In the event of non-delivery or lost shipments, users are requested to contact our customer support team for resolution.
Section 11: Reshipping
11.1. The Company may offer reshipping of products or documents in case of non-delivery or lost shipments, subject to verification and approval.
Section 12: International Shipping
12.1. International shipping may be subject to additional charges and customs regulations. Users are responsible for compliance with all applicable customs and import regulations.
Section 13: Shipping Restrictions
13.1. Certain products or documents may be subject to shipping restrictions based on local laws and regulations. The Company will communicate any such restrictions to users.
Section 14: Packaging
14.1. The Clinics shall ensure appropriate packaging to protect products and documents during transit.
Section 15: Delivery Signature
15.1. Some deliveries may require a signature for confirmation. Users are advised to be available to receive the delivery during the specified timeframe.
Section 16: Change of Delivery Address
16.1. Users may request a change of delivery address before the shipment is dispatched, subject to the Company's approval.
Section 17: Change of Delivery Time
17.1. The Company shall make reasonable efforts to accommodate changes in delivery timeframes, subject to availability and feasibility.
Section 18: Delivery to Third Parties
18.1. Delivery to third parties may be permitted with the user's prior consent and confirmation of the recipient's details.
Section 19: Liability for Damaged Products
19.1. If a product is received in a damaged condition, users are requested to notify our customer support team within a specified timeframe for resolution.
Section 20: Lost or Misdelivered Documents
20.1. In case of lost or misdelivered documents, users may contact our customer support team for assistance and resolution.
Section 21: Proof of Delivery
21.1. Proof of delivery will be available upon request for users' records.
Section 22: Split Shipments
22.1. In some cases, the Company may opt for split shipments to expedite delivery or due to product availability. Users will be notified of any such arrangements.
Section 23: Undeliverable Shipments
23.1. If a shipment is deemed undeliverable due to reasons beyond the Company's control, the Company shall not be responsible for the non-delivery.
Section 24: Delivery Instructions
24.1. Users may provide specific delivery instructions during the order placement, subject to the Company's approval.
Section 25: Change in Shipping Policy
25.1. The Company reserves the right to modify the Shipping and Delivery Policy at any time, and such changes will be communicated to users.
Section 26: Acceptance of Shipping Terms
26.1. By using the Services, you agree to comply with the terms and conditions outlined in the Shipping and Delivery Policy.
Section 27: Governing Law
27.1. The Shipping and Delivery Policy shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with this policy shall be referred to and finally resolved by the courts of India.
Section 28: Contact Information
28.1. If you have any questions or concerns regarding the Shipping and Delivery Policy, please contact us using the information provided in the Contact Information section.
